> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hoxtonmix.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

#  Bank Holiday Closures

> ⚡ **Quick Answer:** We are closed on all UK national bank holidays. Mail handling, forwarding, and customer support are unavailable on these dates. Services resume the next working day.

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# 2026

| Date | Day | Bank Holiday |
|---|---|---|
| 01 Jan | Thursday | New Year's Day |
| 03 Apr | Friday | Good Friday |
| 06 Apr | Monday | Easter Monday |
| 04 May | Monday | Early May bank holiday |
| 25 May | Monday | Spring bank holiday |
| 31 Aug | Monday | Summer bank holiday |
| 25 Dec | Friday | Christmas Day |
| 28 Dec | Monday | Boxing Day (substitute) |

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# 2027

| Date | Day | Bank Holiday |
|---|---|---|
| 01 Jan | Friday | New Year's Day |
| 26 Mar | Friday | Good Friday |
| 29 Mar | Monday | Easter Monday |
| 03 May | Monday | Early May bank holiday |
| 31 May | Monday | Spring bank holiday |
| 30 Aug | Monday | Summer bank holiday |
| 27 Dec | Monday | Christmas Day (substitute) |
| 28 Dec | Tuesday | Boxing Day (substitute) |

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# 2028

| Date | Day | Bank Holiday |
|---|---|---|
| 03 Jan | Monday | New Year's Day (substitute) |
| 14 Apr | Friday | Good Friday |
| 17 Apr | Monday | Easter Monday |
| 01 May | Monday | Early May bank holiday |
| 29 May | Monday | Spring bank holiday |
| 28 Aug | Monday | Summer bank holiday |
| 25 Dec | Monday | Christmas Day |
| 26 Dec | Tuesday | Boxing Day |

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# Common Questions

**Will my mail be processed on bank holidays?**
No. Mail received on a bank holiday is processed the next working day.

**Is mail forwarding affected?**
Yes. Forwarding is paused on bank holidays and resumes the next working day.

**Can I contact support on bank holidays?**
No. Customer support is unavailable on bank holidays.

**What about mail that arrives on a bank holiday?**
It will be held securely and processed on the next working day. You'll receive a notification once it's been scanned.

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