> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hoxtonmix.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Change Your Email Address

> ⚡ **Quick Answer:** Log in to the [Customer Portal](https://www.account.hoxtonmix.com/), go to **Settings → Account → Manage**, and update your email address under Account Information.

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# How to Update Your Email

1. Log in to the [Customer Portal](https://www.account.hoxtonmix.com/)
2. Go to **Settings** → **Account**
3. Click **Manage** under Account Information
4. Update your email address in the provided field
5. Click **Update** to save

> ⚠️ **Important:** Your email address is used for login (magic links), mail notifications, and all account communications. Make sure you have access to the new email address before changing it.

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# Common Questions

**Will I still receive mail notifications at my old email?**
No. All notifications will be sent to your new email address once updated.

**What if I can’t log in to change my email?**
If you cannot access your registered email or are unable to log in, contact [help@hoxtonmix.com](mailto:help@hoxtonmix.com) with your company name and the new email address you want to use. For security, you may be asked to provide ID before the email address can be updated.

**Can I update the email address for more than one company?**
Yes. If multiple companies are linked to your account, the email address can be updated for each company.

**What happens to mail received after my email is updated?**
Received mail will still be available in the customer portal under the **Mail** tab.

**Does changing my email affect my subscription?**
No. Your subscription and all account data remain the same.


**Can I use one email address for multiple accounts?**
Yes. If your accounts are registered to different email addresses, the email on each account can be updated so they all use the same login email.

**Does changing my email affect my subscription?**
No. Your subscription and all account data remain the same.

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[**Log in to your portal →**](https://www.account.hoxtonmix.com/)