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# TCSP KYC & AML Compliance Overview

> ⚡ **Quick Answer:** As a TCSP regulated by HMRC, we must verify the identity and address of all UBOs/PSCs and authorised representatives before activating services. This is required under the Money Laundering Regulations 2017.

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# Our Regulatory Obligations

The Hoxton Mix is a **Trust or Company Service Provider (TCSP)** supervised by HMRC. We comply with the **Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017**.

Our Customer Due Diligence (CDD) process involves identifying and verifying individuals and entities using our services.

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# Who Must Provide Verification

| Category | What We Collect | Verification |
|---|---|---|
| **Directors / Senior Managers** | Names, roles, company details | Identified; verified only if also a PSC/UBO or authorised representative |
| **PSCs / UBOs** (25%+ ownership) | Full name, DOB, nationality, address, ownership details | **Always** verified (proof of ID + proof of address) |
| **Authorised Representatives** | Written authority to act | Proof of ID and address verified |
| **Corporate Customers** | Company details, registration, beneficial ownership | Verified before activation |

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# Verification Process

1. Upload documents via secure Veriff link
2. Automated authenticity checks
3. Liveness and biometric verification
4. AML/sanctions screening
5. Compliance team review

Verification typically takes **up to one business day**.

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# Common Questions

**Why is this required?**
It’s a legal obligation for all TCSPs regulated by HMRC. We cannot provide services without completing CDD.

**What happens if I don’t verify?**
Your account remains inactive until verification is complete. Mail received during this time is held securely.

**How long are records kept?**
Verification records are retained for **five years** after the business relationship ends, as required by UK AML law.

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**Next:** [Business and UBO Verification →](https://help.hoxtonmix.com/en/article/business-and-ubo-verification-172s4aq/)