> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hoxtonmix.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are the differences between the Virtual Office London (Mail Scanning) and Virtual Office London Plan plans?

> ⚡ **Quick Answer:** **Virtual Office London (Mail Scanning)** is the current plan. It replaces the older Virtual Office London Plan. The core service is the same — mail scanning and portal access — but the newer plan adds HaiRo™ AI and annual billing.

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# Comparison

| Feature | Virtual Office London Plan (old) | Virtual Office London — Mail Scanning (current) |
|---|---|---|
| **Status** | Discontinued | Active — available now |
| **Mail scanning** | Yes (up to 40 items/month, no page limit) | Yes |
| **Customer portal access** | Yes | Yes |
| **HaiRo™ AI mail organisation** | No | Yes |
| **Annual billing option** | No | Yes |
| **Registered office address** | Yes | Yes |
| **Mail delivery time** | Within one business day | Within one business day |

> 💡 **Tip:** If you're on the old Virtual Office London Plan, your service continues as normal. The newer plan is what's available for new sign-ups.

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# Common Questions

**Do I need to do anything if I'm on the old plan?**
No. Your service continues. If you'd like to switch to the current plan, contact support or manage your subscription in the [customer portal](https://account.hoxtonmix.com/).

**What is HaiRo™ AI?**
HaiRo™ is our AI-powered mail system. It categorises and summarises your correspondence automatically, making it easier to search and manage your post.

**Are the prices different?**
The current plan is priced at under £21/month billed annually, or £24.99/month billed monthly (+ VAT).

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**[View plans →](https://www.hoxtonmix.com/virtual-office-london-old-street/)**