> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hoxtonmix.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What's Official Government Mail?

> ⚡ **Quick Answer:** Official government mail includes correspondence from Companies House, HMRC, the ICO, courts, DWP, and other government bodies. These items are prioritised in our mail handling process.

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# Examples of Government Sources

* **Companies House**
* **HM Revenue & Customs (HMRC)**
* **Government Gateway**
* **The Inland Revenue**
* **The Information Commissioner’s Office (ICO)**
* **Court and tribunal forms**
* **Department for Work & Pensions (DWP)**
* **The Intellectual Property Office (IPO)**
* **The Office for National Statistics**
* **Tide** postal communications and bank statements

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# Common Questions

**Is government mail handled differently?**
All mail is processed on the same business day. Government mail is flagged to help you identify time-sensitive correspondence.

**Will I be notified when government mail arrives?**
Yes — you’ll receive the standard email and push notification when any mail is processed.

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