> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hoxtonmix.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# WhatsApp for Business Numbers

> ⚡ **Quick Answer:** You can set up a dedicated UK WhatsApp Business number for **£4.99/month** through the [Customer Portal](https://account.hoxtonmix.com/). It's a standalone plan — no Virtual Office subscription required.

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# How to Get Set Up

1. Log in to your [Customer Portal](https://account.hoxtonmix.com/)
2. Click **“WhatsApp Business”** then **“Add Number”**
3. Provide an alias (your name or business name) and a forwarding email address
4. We'll allocate a new UK 07 mobile number
5. Download the **WhatsApp Business** app on your device
6. Sign up using the new number
7. Verification is via **SMS only** — the code is forwarded to your registered email address

> 💡 **Tip:** If you can't see **WhatsApp Business** in the portal, make sure you're switched to the correct account or subscription.

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# What's Included

* Dedicated UK mobile number in **07xxx** format
* Works with the [WhatsApp Business app](https://business.whatsapp.com/)
* Messaging and voice calls within WhatsApp
* Use anywhere in the world with internet access
* Connect up to **4 devices** for team access
* No long-term contract — cancel anytime

**Cost:** **£4.99/month** (+ VAT)

> ⚠️ **Important:** This is a standalone plan. It does **not** function as a standard SMS number and is **not** an add-on to the Virtual Office London plan.

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# Verification

* Verification is completed via **SMS/text message only**
* Voice verification is **not** supported
* Codes are forwarded to your registered email address
* Install the **WhatsApp Business** app first, then enter your allocated UK mobile number to trigger the verification code
* If you do not receive the code email, check your spam or junk folder first
* Recently, some customers have experienced delays of up to **72 hours** before receiving the verification code. If the email does not arrive immediately, please allow additional time.

# Using Your Number

Your allocated virtual number is shown in your [Customer Portal](https://account.hoxtonmix.com/). Log in and open **WhatsApp Business** to view the number assigned to your account.

**Messaging & calls** — handled within the WhatsApp Business app using your internet connection. No additional network charges beyond your data usage.

**Abroad** — works anywhere with internet access. Charges, if any, relate to your mobile data or roaming plan.

**Abroad** — works anywhere with internet access. Charges, if any, relate to your mobile data or roaming plan.

**Desktop access** — use WhatsApp Web, the Windows desktop app, or the Mac desktop app.

**Security** — chats are end-to-end encrypted by WhatsApp. See [WhatsApp FAQ](https://faq.whatsapp.com/) for details.

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# Common Questions

**Can I add more than one number?**
Yes. Each number requires its own WhatsApp Business setup and costs £4.99/month.

**Can I port an existing number?**
No. Number porting is not supported. You'll need to set up a new UK 07 number through the portal.

**How do I cancel?**
Contact support or delete the number from your account in the portal.

**Do I need a Virtual Office plan to use this?**
No. The WhatsApp Business Number is a standalone plan.

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[**Log in to your portal →**](https://www.account.hoxtonmix.com/)