> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.hoxtonmix.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why do you charge VAT to International Customers?

> ⚡ **Quick Answer:** UK VAT law requires VAT on services related to UK land or property, regardless of the customer’s location. The current rate is **20%**, and in many cases it may be reclaimable in your home country.

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# Why VAT Applies

Under [HMRC Notice 741A](http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageLibrary_ShowContent&id=HMCE_PROD1_029955&propertyType=document), the “place of supply” for land-related services is the location of the land itself. Since our virtual office provides a UK-based business address, VAT must be charged at **20%** regardless of where you are based.

This applies to all customers, including those outside the UK.

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# Can I Reclaim the VAT?

In many cases, yes. International customers can often reclaim UK VAT through their own country’s tax system. Consult a tax advisor to understand the process for your specific situation.

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# Common Questions

**Is there any way to avoid UK VAT?**
No. UK law requires it for property-related services. However, you may be able to reclaim it.

**Does this apply to all Hoxton Mix services?**
Yes — all services linked to our UK address are subject to UK VAT.

**Where can I find more information?**
See [HMRC Notice 741A](http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageLibrary_ShowContent&id=HMCE_PROD1_029955&propertyType=document) for the full guidance.

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**[View plans →](https://www.hoxtonmix.com/virtual-office-london-old-street/)**