What are the differences between the Virtual Office London (Mail Scanning) and Virtual Office London Plan plans?
⚡ Quick Answer: Virtual Office London (Mail Scanning) is the current plan. It replaces the older Virtual Office London Plan. The core service is the same — mail scanning and portal access — but the newer plan adds HaiRo™ AI and annual billing.
Comparison
Feature | Virtual Office London Plan (old) | Virtual Office London — Mail Scanning (current) |
|---|---|---|
Status | Discontinued | Active — available now |
Mail scanning | Yes (up to 40 items/month, no page limit) | Yes |
Customer portal access | Yes | Yes |
HaiRo™ AI mail organisation | No | Yes |
Annual billing option | No | Yes |
Registered office address | Yes | Yes |
Mail delivery time | Within one business day | Within one business day |
💡 Tip: If you're on the old Virtual Office London Plan, your service continues as normal. The newer plan is what's available for new sign-ups.
Common Questions
Do I need to do anything if I'm on the old plan?
No. Your service continues. If you'd like to switch to the current plan, contact support or manage your subscription in the customer portal.
What is HaiRo™ AI?
HaiRo™ is our AI-powered mail system. It categorises and summarises your correspondence automatically, making it easier to search and manage your post.
Are the prices different?
The current plan is priced at under £21/month billed annually, or £24.99/month billed monthly (+ VAT).
Updated on: 27/03/2026