⚡ Quick Answer: You can set up a dedicated UK WhatsApp Business number for £4.99/month through the Customer Portal. It's a standalone plan — no Virtual Office subscription required.

How to Get Set Up

1. Log in to your Customer Portal
2. Click “WhatsApp Business” then “Add Number”
3. Provide an alias (your name or business name) and a forwarding email address
4. We'll allocate a new UK 07 mobile number
5. Download the WhatsApp Business app on your device
6. Sign up using the new number
7. Verification is via SMS only — the code is forwarded to your registered email address

💡 Tip: If you can't see WhatsApp Business in the portal, make sure you're switched to the correct account or subscription.

What's Included

• Dedicated UK mobile number in 07xxx format
• Works with the WhatsApp Business app
• Messaging and voice calls within WhatsApp
• Use anywhere in the world with internet access
• Connect up to 4 devices for team access
• No long-term contract — cancel anytime

Cost: £4.99/month (+ VAT)

⚠️ Important: This is a standalone plan. It does not function as a standard SMS number and is not an add-on to the Virtual Office London plan.

Verification

• Verification is completed via SMS/text message only
• Voice verification is not supported
• Codes are forwarded to your registered email address
• Install the WhatsApp Business app first, then enter your allocated UK mobile number to trigger the verification code
• If you do not receive the code email, check your spam or junk folder first
• Recently, some customers have experienced delays of up to 72 hours before receiving the verification code. If the email does not arrive immediately, please allow additional time.

Using Your Number

Your allocated virtual number is shown in your Customer Portal. Log in and open WhatsApp Business to view the number assigned to your account.

Messaging & calls — handled within the WhatsApp Business app using your internet connection. No additional network charges beyond your data usage.

Abroad — works anywhere with internet access. Charges, if any, relate to your mobile data or roaming plan.

Abroad — works anywhere with internet access. Charges, if any, relate to your mobile data or roaming plan.

Desktop access — use WhatsApp Web, the Windows desktop app, or the Mac desktop app.

Security — chats are end-to-end encrypted by WhatsApp. See WhatsApp FAQ for details.

Common Questions

Can I add more than one number?
Yes. Each number requires its own WhatsApp Business setup and costs £4.99/month.

Can I port an existing number?
No. Number porting is not supported. You'll need to set up a new UK 07 number through the portal.

How do I cancel?
Contact support or delete the number from your account in the portal.

Do I need a Virtual Office plan to use this?
No. The WhatsApp Business Number is a standalone plan.

Log in to your portal →

Updated on: 23/06/2026