Proof of Address
Under UK Money Laundering Regulations, we must verify the residential address of every Person of Significant Control (PSC) or Ultimate Beneficial Owner (UBO) who uses our services.
We may also verify authorised representatives where required by our risk assessment.
All address verification is carried out securely through Veriff.
Accepted Proof of Address Documents
Your document must:
- Show your full name and residential address.
- Be issued within the last 3 months (unless noted).
- Be from a trusted institution such as a utility provider, bank, or government department.
✅ Accepted Documents | Requirements |
|---|---|
Utility Bill | Gas, electricity, water or landline bill dated within the last 3 months. Mobile bills aren’t accepted. |
Bank / Building Society / Credit Union Statement | Must show account holder name, address and date within 3 months. |
Council Tax Bill | Current council tax year only. |
Tenancy Agreement / Mortgage Statement | Signed or issued by a recognised lender or agent within the last 12 months. |
HMRC / DWP Letter | Official correspondence from HMRC or DWP within the current tax year. |
Solicitor’s Letter | Confirming recent property purchase or registration within the last 3 months. |
⚠️ Driving licences cannot be accepted as proof of address for AML purposes.
Not Accepted as Proof of Address
❌ Not Accepted Documents | Reason |
|---|---|
Mobile phone bills | Not accepted under AML guidance. |
Digital bank app screenshots | Must be official PDF or statement showing bank logo. |
Payslips or employment letters | Do not confirm residential address. |
Insurance or membership letters | Not considered reliable under HMRC standards. |
How Verification Works
Step | What Happens | Responsible Party |
|---|---|---|
1 | Upload your proof of address via Veriff when prompted. | You |
2 | Veriff checks the document for clarity, authenticity, and valid issuer. | Automated |
3 | If verified, your address is recorded in our secure CDD files. | The Hoxton Mix Compliance Team |
Average verification time: under two minutes.
Tips for Fast Approval
✅ Do This | ❌ Avoid This |
|---|---|
Upload a clear colour image or PDF showing all edges and dates. | Uploading cropped or blurry images. |
Ensure your name matches your identity document. | Using someone else’s utility bill. |
Use recent official statements (less than 3 months old). | Using old or outdated documents. |
🔒 Your address information is used solely for compliance and is protected under the UK Data Protection Act 2018 and UK GDPR.
Next: → Business and UBO Verification
Updated on: 06/11/2025