Proof of Address
⚡ Quick Answer: You need a document showing your full name and residential address, dated within the last 3 months (some documents accepted within 12 months). Upload it through the secure Veriff link.
Why It’s Required
Under UK Money Laundering Regulations, we must verify the residential address of every PSC or UBO using our services. All verification is carried out securely through Veriff.
Accepted Documents (within 3 months)
Document | Requirements |
|---|---|
Utility bill | Gas, electricity, water, or landline. Mobile bills are not accepted. |
Bank/building society statement | Official statement showing name and address |
Solicitor’s letter | Confirming recent property purchase or registration |
Accepted Documents (within 12 months)
Document | Requirements |
|---|---|
Council tax bill | Current year |
Tenancy agreement / mortgage statement | Signed or issued by recognised lender or agent |
HMRC / DWP correspondence | Official letter within current tax year |
P45 or P60 | Issued within last 12 months |
TV licence | Issued within last 12 months |
Home or vehicle insurance certificate | Valid, showing residential address |
NHS medical card / GP registration letter | Issued within last 12 months |
Election ballot card | Issued within last 12 months |
⚠️ Important: Driving licences cannot be accepted as proof of address for AML purposes. Documents from outside the UK are accepted if they clearly show your residential address. Virtual office addresses are not accepted.
Not Accepted
Document | Reason |
|---|---|
Mobile phone bills | Not accepted under AML guidance |
Digital bank app screenshots | Must be official PDF/statement with bank logo |
Temporary or informal letters | Not considered reliable under HMRC standards |
How Verification Works
- Upload your proof of address via Veriff when prompted
- Document is checked for clarity, authenticity, and valid issuer
- If further review is needed, submissions are processed in queue order
- Once approved, your address is recorded in our secure CDD files
Verification usually takes 24–48 hours after submission.
Tips for Fast Approval
- Upload a clear colour image or PDF showing all edges and dates
- Ensure the document shows your full name, address, and date
- Use recent official statements (less than 3 months for priority documents)
- Use paperless PDF statements where available
Common Questions
Can I use a driving licence?
No. Driving licences are accepted as proof of ID only, not proof of address.
My document is from outside the UK — is that OK?
Yes, as long as it clearly shows your residential address and meets the date requirements.
What if my document is rejected?
Check that it clearly shows your full name, residential address, and a visible date. Upload a new copy that meets the requirements.
Next: Business and UBO Verification →
Updated on: 28/03/2026