Why We Collect This Information
Why We Collect This Information
The Hoxton Mix is a Trust or Company Service Provider (TCSP) regulated by HM Revenue & Customs (HMRC) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, as amended.
We are legally required to perform Customer Due Diligence (CDD) checks on all customers before providing address, company, or related business services.
These checks help us to:
⚖️ Purpose | Description |
|---|---|
Prevent Money Laundering and Terrorist Financing | Ensure our services are not used to disguise the origin of funds or facilitate illicit activity. |
Verify Customer Identity | Confirm the true identity of individuals and companies using our services. |
Protect Against Fraud and Identity Theft | Reduce the risk of impersonation or misuse of business addresses. |
Meet UK and International Regulations | Maintain compliance with HMRC, FATF, and UK Government AML requirements. |
🛡️ These obligations apply to every company and individual using our registered office or business address services.
Who We Must Identify and Verify
In line with HMRC’s TCSP guidance:
Category | What We Obtain | When We Verify |
|---|---|---|
Directors / Senior Managers | A full list of names, roles, and company details. | We verify ID only if the individual is also a Person of Significant Control (PSC), an Ultimate Beneficial Owner (UBO), an authorised representative, or our risk assessment requires it. |
Persons of Significant Control / Ultimate Beneficial Owners (UBOs) | Full name, date of birth, nationality, address, and ownership or control details. | We always verify proof of ID and proof of address for all UBOs and PSCs. |
Authorised Representatives | Written evidence of authority to act (e.g. letter of authority or Companies House appointment). | We verify proof of ID and address for the authorised individual. |
Corporate Customers | Company name, registration number, registered office address, country of incorporation, and governing law. | We verify company registration and beneficial ownership before service activation. |
✅ Summary:
• We identify all directors, but only verify those who are also UBOs/PSCs or who represent the company.
• We always verify UBOs and PSCs.
• We perform independent verification — not relying solely on the Companies House register.
How Verification Works
We use Veriff, a secure digital verification platform, to collect and validate documents.
This ensures authenticity, performs biometric and liveness checks, and completes AML screening in accordance with UK regulations.
Step | What Happens | Method |
|---|---|---|
1 | You upload proof of ID and proof of address for relevant individuals. | Secure Veriff flow |
2 | Documents are automatically checked for authenticity and integrity. | AI document verification |
3 | A quick liveness and facial-match check confirms the person’s identity. | Biometric verification |
4 | AML screening is carried out automatically. | Sanctions & PEP screening |
5 | Verified results are reviewed and recorded by our compliance team. | CDD recordkeeping |
Average verification time: under two minutes.
What Happens Next
Once verification is complete:
- You’ll receive an email confirmation that your documents have been approved.
- Your account and address services will then be activated.
- Any mail received before activation will be held in storage in line with AML policy.
Next: → Proof of Identity Photo ID
Updated on: 05/11/2025