TCSP KYC & AML Compliance Overview
⚡ Quick Answer: As a TCSP regulated by HMRC, we must verify the identity and address of all UBOs/PSCs and authorised representatives before activating services. This is required under the Money Laundering Regulations 2017.
Our Regulatory Obligations
The Hoxton Mix is a Trust or Company Service Provider (TCSP) supervised by HMRC. We comply with the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017.
Our Customer Due Diligence (CDD) process involves identifying and verifying individuals and entities using our services.
Who Must Provide Verification
Category | What We Collect | Verification |
|---|---|---|
Directors / Senior Managers | Names, roles, company details | Identified; verified only if also a PSC/UBO or authorised representative |
PSCs / UBOs (25%+ ownership) | Full name, DOB, nationality, address, ownership details | Always verified (proof of ID + proof of address) |
Authorised Representatives | Written authority to act | Proof of ID and address verified |
Corporate Customers | Company details, registration, beneficial ownership | Verified before activation |
Verification Process
- Upload documents via secure Veriff link
- Automated authenticity checks
- Liveness and biometric verification
- AML/sanctions screening
- Compliance team review
Verification typically takes up to one business day.
Common Questions
Why is this required?
It’s a legal obligation for all TCSPs regulated by HMRC. We cannot provide services without completing CDD.
What happens if I don’t verify?
Your account remains inactive until verification is complete. Mail received during this time is held securely.
How long are records kept?
Verification records are retained for five years after the business relationship ends, as required by UK AML law.
Next: Business and UBO Verification →
Updated on: 28/03/2026