Why We Collect This Information
⚡ Quick Answer: As a TCSP regulated by HMRC, we are legally required to verify the identity and address of all beneficial owners and authorised representatives before activating services.
Legal Basis
The Hoxton Mix is a Trust or Company Service Provider (TCSP) regulated by HMRC under the Money Laundering Regulations 2017. We must perform Customer Due Diligence (CDD) on all customers before providing services.
Purpose | Description |
|---|---|
Prevent money laundering and terrorist financing | Ensure services are not used to disguise funds or facilitate illicit activity |
Verify customer identity | Confirm the true identity of individuals and companies |
Protect against fraud | Reduce the risk of impersonation or misuse of business addresses |
Meet regulatory requirements | Maintain compliance with HMRC, FATF, and UK AML requirements |
⚠️ Important: These obligations apply to every company and individual using our registered office or business address services.
Who We Verify
Category | What We Collect | Verification |
|---|---|---|
Directors / Senior Managers | Names, roles, company details | Verified only if also a PSC/UBO, authorised representative, or flagged by risk assessment |
PSCs / UBOs | Full name, DOB, nationality, address, ownership details | Always verified (proof of ID + proof of address) |
Authorised Representatives | Written authority to act | Proof of ID and address verified |
Corporate Customers | Company name, registration number, registered office, country | Company registration and beneficial ownership verified |
How Verification Works
We use Veriff, a secure digital verification platform:
- Upload proof of ID and proof of address
- Documents are checked for authenticity
- Liveness and facial-match check confirms identity
- AML screening is carried out automatically
- Results are reviewed by our compliance team
Verification typically takes up to one business day.
What Happens After Verification
- You’ll receive an email confirmation
- Your account and address services are activated
- Any mail received before activation is held securely until checks are complete
Common Questions
Why can’t I skip verification?
It’s a legal requirement under UK AML regulations. We cannot activate services without it.
Do all directors need to verify?
Only directors who are also PSCs/UBOs or authorised representatives. We identify all directors but only verify those who meet these criteria.
How is my data stored?
All verification data is encrypted and stored in compliance with UK GDPR, retained for five years as required by AML law.
Updated on: 28/03/2026