How do I know if you have received some of my post?
At The Hoxton Mix, we make it simple to stay on top of your business mail.
You’ll be automatically notified every time new post arrives — by email, push notification (via the app), and directly inside your Customer Portal.
Our systems, powered by HaiRo™ AI, ensure your post is processed, digitised, and securely stored — giving you instant access anytime, anywhere.
Virtual Office London
With the Virtual Office London plan, every piece of mail sent to your business address at
86–90 Paul Street, London, EC2A 4NE is:
- Scanned, digitised, and converted into searchable PDFs
- Processed using HaiRo™, our AI-powered mail system, which categorises and summarises your correspondence
- Delivered digitally to your email inbox, the mobile app, and your customer portal — typically within 1 business day
- Organised automatically, making it easy to search and retrieve any item at any time
You’ll receive an instant email alert and push notification when new mail is processed, so you never miss anything important.
All mail remains securely stored for 30 days, after which it’s safely shredded — unless you choose to collect or forward it.
🔗 Learn more: Virtual Office London
Mail Forwarding Add-on
For those who need physical mail too, our Mail Forwarding add-on offers complete flexibility.
All post is:
- Scanned and digitised within one business day
- Emailed to you immediately, so you can view it online
- Physically forwarded to your chosen UK address (no limits, cancel anytime)
You can also:
- Collect mail in person from our London office (Mon–Fri, 9 a.m.–6 p.m.)
- Use the pay-as-you-go option for occasional forwarding requests
📍 Forwarding is available to any UK address.
🌍 Digital access to scans is available worldwide through your portal or mobile app.
🔗 Learn more: Mail Forwarding Add-on
Notifications and Access
You’ll always know when mail has arrived:
- Email notifications for every new item
- Push notifications through the Hoxton Mix App (iOS / Android)
- Secure online access through the Customer Portal — view, search, tag, and manage your post in seconds
The portal uses AI-powered search and tagging, allowing you to find mail by sender, subject, or keyword — even from scanned PDFs.
Tip
Want to automate even more?
HaiRo™ lets you add tasks or reminders from your mail, share documents with colleagues, and keep your business organised with zero effort.
Updated on: 05/11/2025
