How do I reactivate my subscription?

If you’d like to reactivate your Virtual Office subscription with The Hoxton Mix, we’re here to help you get back on track quickly. Follow these steps to reactivate your account and resume using our services:

Contact Our Support Team
To initiate the reactivation process, please send an email to our support team at help@hoxtonmix.com. Be sure to include the following information in your email:
- Your company name
- A brief note indicating that you would like to reactivate your Virtual Office plan

Review of Outstanding Payments
Upon receiving your request, our team will review your account details to ensure everything is up-to-date. If there are any outstanding payments or fees, we’ll let you know and guide you on how to settle them to complete the reactivation process.

Confirmation of Reactivation
Once any outstanding payments are resolved, we will reactivate your Virtual Office subscription and send a confirmation email to let you know your account is back in good standing.

Our goal is to make reactivating your subscription as smooth as possible. Don’t hesitate to reach out with any questions or concerns—our support team is here to assist you every step of the way!

Updated on: 08/11/2024