Articles on: Virtual Office

How long do you store post?

Post Storage Policy for Virtual Office Collect and Scan Lite Customers

For customers using our Virtual Office Collect and Scan Lite services, we have a secure and straightforward post storage policy to ensure your mail is managed efficiently.

Upon receiving your mail at our office, we’ll send you a confirmation email to let you know it’s arrived. From this point, your mail will be securely stored for 30 days, giving you ample time to arrange for collection, forwarding, or scanning.

Storage Options and Arrangements
During the 30-day storage period, you have several options for handling your mail:
In-Person Collection: If you prefer to collect your mail, you can visit our office at your convenience within the 30-day window.
Mail Forwarding: For a nominal fee, we can forward your mail to any address in the UK or internationally. This includes the standard postage rate plus a small handling fee, ensuring your mail reaches you securely.
Scanning Services: If you’re enrolled in our Scan Lite plan, we’ll scan your mail and send it to your inbox for immediate access.

Uncollected Mail
If no arrangements are made within the 30-day period, your mail will be returned to the sender to maintain a smooth and efficient mail management system.

By following these guidelines, you can ensure that your important documents and correspondence are stored, collected, or forwarded without delay.

Updated on: 08/11/2024

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