How secure is my data?
⚡ Quick Answer: Your data is protected with bank-grade encryption (AES-256 at rest, TLS 1.2+ in transit), hosted in London on AWS, and certified under Cyber Essentials Plus.
Security Measures
- Encryption: Bank-grade encryption for all data in transit and at rest
- Hosting: AWS (London region), enterprise-certified infrastructure
- Certifications: Cyber Essentials and Cyber Essentials Plus
- API uptime: 99.99% — see our status page
- Monitoring: Continuous system monitoring and regular security audits
GDPR Compliance
We comply with UK GDPR and the Data Protection Act 2018. All personal data is handled lawfully, fairly, and transparently. See our full Privacy Policy for details.
Common Questions
Where is my data stored?
All customer data is hosted in London, UK (AWS Region eu-west-2).
Is my scanned mail stored securely?
Yes. Scans are encrypted and stored for 30 days, then securely deleted.
Do you use AI on my mail?
We use OpenAI for text recognition (OCR) with Zero Data Retention enabled. Your content is never used to train AI models.
Updated on: 28/03/2026
