Articles on: Virtual Office

Can I change my subscription from monthly to annual?

If you're considering switching from a monthly to an annual subscription, we have great news for you!


  • Savings: By choosing an annual plan, you’ll enjoy 2 months free. This means you’re only billed for 10 months out of the year, giving you substantial savings and making your subscription more cost-effective.


Ready to make the switch? Follow these steps in the Hoxton Mix Customer Portal:


  1. Login to Your Account


  1. Verify Your Identity
  • If your email matches a valid account, you’ll receive a “magic link” in your inbox.
  • Click on the link in your email to securely access your dashboard.


  1. Navigate to Account & Billing
  • Once inside your dashboard, go to Account & Billing.


  1. Manage Subscription
  • Select Manage next to your current Virtual Office Collect plan.
  • Choose Change to adjust your billing frequency.


  1. Select Annual Billing
  • Choose Yearly from the available options to switch to the annual plan at £180.00, which includes two months free.


  1. Update Subscription
  • Confirm your selection by clicking Update.

Updated on: 07/11/2024

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