Can I change my subscription from monthly to annual?
⚡ Quick Answer: Yes. Log in to the customer portal, go to Settings → Billing → Manage, select your plan, and switch to Yearly billing. Annual plans include 2 months free.
How to Switch
- Log in to account.hoxtonmix.com
- Go to Settings → Billing → Manage
- Select Manage next to your current plan
- Choose Change to adjust billing frequency
- Select Yearly
- Click Update to confirm
Annual vs Monthly
| Monthly | Annual |
|---|---|---|
Virtual Office London | £24.99/month | Under £21/month (2 months free) |
UK Mail Forwarding | £17/month | £170/year |
WhatsApp Business Number | £4.99/month | Billed once per year on renewal date |
Director's Service Address | £3/month per director | £30/year per director |
💡 Tip: Annual billing is charged upfront as a single payment. The discount is applied automatically when you switch.
Common Questions
Will I lose any service when switching?
No. Your plan continues without interruption. The new billing frequency takes effect at the next renewal.
Can I switch back to monthly later?
Yes. Follow the same steps and select Monthly instead.
Is the annual discount available for add-ons too?
Yes. Mail Forwarding, WhatsApp Business Number, and Director's Service Address all have annual pricing.
What if I'm on a partner plan (e.g. Tide)?
Billing changes for Tide accounts must be made through Tide directly. The Hoxton Mix portal does not manage Tide billing.
Updated on: 27/03/2026