Overage Fees Schedule for Mail Services

Mail Forwarding Customers

(a) Customers receiving mail forwarding services on a fixed price plan are subject to a fair use policy based on the following allocation:

- Small Letters (up to 100g): Maximum of 15 letters per month.
- Large Letters:
- Up to 100g: Maximum of 10 large letters per month.

(b) If a customer exceeds the fair usage limit for any category per month, any additional items will be charged per item according to the current Royal Mail rates, plus a £0.50 handling charge per letter.

Mail Scanning and Collection Customers

(a) Customers receiving mail scanning or collection services are subject to a fair use policy of a maximum of 40 items of post per month.

(b) Should the customer exceed this limit, they have the option to pay an overage charge at a reduced rate, as detailed below:

Number of Items	Price per Item (GBP)
1 - 40	£0.00
41 - 500	£0.30
501 - 1000	£0.28
1001 & above	£0.25

Customers exceeding the fair use policy will be billed according to the tiered pricing model listed above on a monthly basis.

Updated on: 15/08/2024