Why do you charge VAT to International Customers?
⚡ Quick Answer: UK VAT law requires VAT on services related to UK land or property, regardless of the customer’s location. The current rate is 20%, and in many cases it may be reclaimable in your home country.
Why VAT Applies
Under HMRC Notice 741A, the “place of supply” for land-related services is the location of the land itself. Since our virtual office provides a UK-based business address, VAT must be charged at 20% regardless of where you are based.
This applies to all customers, including those outside the UK.
Can I Reclaim the VAT?
In many cases, yes. International customers can often reclaim UK VAT through their own country’s tax system. Consult a tax advisor to understand the process for your specific situation.
Common Questions
Is there any way to avoid UK VAT?
No. UK law requires it for property-related services. However, you may be able to reclaim it.
Does this apply to all Hoxton Mix services?
Yes — all services linked to our UK address are subject to UK VAT.
Where can I find more information?
See HMRC Notice 741A for the full guidance.
Updated on: 28/03/2026
